Terms & Conditions and Refund Policy
These terms govern your use of the My Assets Hub platform, including cancellations, refunds, the Refer & Earn programme, account deletion, and content usage. Please read carefully before using the platform.
On this page
1. Acceptance of terms
By registering on, accessing, or using My Assets Hub (“the Platform”), you agree to be bound by these Terms & Conditions and the Refund Policy set out below.
My Assets Hub is a real estate social networking and marketing platform operated by Netfranex Marketing Private Limited, connecting property seekers, owners, agents, developers, consultants, and allied service providers. The Platform facilitates discovery, listing, and networking; it is not a party to any transaction, sale, purchase, or agreement entered into between users.
2. Cancellation & refund policy
Users may cancel any paid subscription or plan within 48 hours of purchase and are eligible for a full refund, subject to this policy.
Cancellation requests must be raised through the registered account or by writing to our support email within the 48-hour window from the time of successful payment.
Requests raised after the 48-hour window will not be eligible for a refund, and the subscription or plan will continue to remain active for its purchased duration.
- Refunds, where approved, will be processed to the original payment method within a standard banking timeframe.
- My Assets Hub reserves the right to reject a cancellation or refund request where there is evidence of misuse, abuse of the policy, or violation of these Terms.
- My Assets Hub reserves the right, at its sole discretion, to cancel any user's subscription, listing, or account access at any time in case of a violation of these Terms & Conditions.
3. Refer & Earn programme
The Refer & Earn programme is entirely optional and supplementary to the core Platform services. It is not a mandatory feature and is not a guaranteed income scheme.
Any commission figures, calculators, tables, or projections shown on the Refer & Earn page are illustrative and provided for information purposes only. They are hypothetical projections, not a promise, guarantee, or commitment of actual earnings.
Participation is voluntary and available only to eligible registered users who choose to opt in.
- My Assets Hub reserves the right to modify, suspend, or permanently stop the Refer & Earn programme at any time, without prior notice and without liability for any anticipated or projected earnings.
- In the event of any violation of these Terms, fraudulent referral activity, fake accounts, or manipulation of the referral system, Netfranex Marketing Private Limited reserves the right to delete the associated account, and the user will forfeit all rights to any accrued or pending referral earnings, with no compensation payable.
4. Account deletion & deactivation
Account data will be permanently deleted 45 days after the deletion request is received and confirmed. Once deleted, this data cannot be retrieved under any circumstances.
Users may request deletion or deactivation of their account at any time by submitting a request through the registered email ID or account settings.
Upon receiving a verified deletion request, My Assets Hub's admin team will process it within a defined review period.
- Users are advised to download or save any information they wish to retain before submitting a deletion request.
- My Assets Hub is not responsible for any loss of data, listings, messages, or referral history once the 45-day deletion period has elapsed.
5. Content usage & copyright
All information, images, listings, articles, and content shared or published on My Assets Hub are intended solely for marketing and promotional purposes related to real estate discovery and networking.
If any individual or entity has an objection to content shared on the Platform (including but not limited to copyright, ownership, or privacy concerns), they may raise the objection by writing to our designated grievance email below.
- On receiving an objection, My Assets Hub will engage in discussion with the concerned user who posted the content to review and resolve the matter.
- The objected content will be reviewed and, where warranted, removed within 45 days from the date the objection is received.
- For content or copyright objections, write to: myassetshub@gmail.com with the subject line “Content Objection Request.”
6. Reserved rights & violations
My Assets Hub reserves the right to reserve, restrict, cancel, or terminate any user's access, listing, subscription, or participation in the Refer & Earn programme at its sole discretion, including but not limited to cases of policy violation, fraudulent activity, or misuse of the Platform.
- Netfranex Marketing Private Limited reserves the right to delete any user account found in violation of these Terms & Conditions, applicable laws, or platform policies.
- In such cases, no refund will be processed for any paid subscription, plan, or service, and the user will have no rights or claim over any Refer & Earn commissions, whether accrued, pending, or projected.
7. Governing law & jurisdiction
These Terms & Conditions and the Refund Policy shall be governed by and construed in accordance with the laws of India.
Any disputes, claims, or legal proceedings arising out of or in connection with the use of My Assets Hub shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India, regardless of the user's location.
1. Acceptance of terms
By registering on, accessing, or using My Assets Hub (“the Platform”), you agree to be bound by these Terms & Conditions and the Refund Policy set out below.
My Assets Hub is a real estate social networking and marketing platform operated by Netfranex Marketing Private Limited, connecting property seekers, owners, agents, developers, consultants, and allied service providers. The Platform facilitates discovery, listing, and networking; it is not a party to any transaction, sale, purchase, or agreement entered into between users.
2. Cancellation & refund policy
Users may cancel any paid subscription or plan within 48 hours of purchase and are eligible for a full refund, subject to this policy.
Cancellation requests must be raised through the registered account or by writing to our support email within the 48-hour window from the time of successful payment.
Requests raised after the 48-hour window will not be eligible for a refund, and the subscription or plan will continue to remain active for its purchased duration.
- Refunds, where approved, will be processed to the original payment method within a standard banking timeframe.
- My Assets Hub reserves the right to reject a cancellation or refund request where there is evidence of misuse, abuse of the policy, or violation of these Terms.
- My Assets Hub reserves the right, at its sole discretion, to cancel any user's subscription, listing, or account access at any time in case of a violation of these Terms & Conditions.
3. Refer & Earn programme
The Refer & Earn programme is entirely optional and supplementary to the core Platform services. It is not a mandatory feature and is not a guaranteed income scheme.
Any commission figures, calculators, tables, or projections shown on the Refer & Earn page are illustrative and provided for information purposes only. They are hypothetical projections, not a promise, guarantee, or commitment of actual earnings.
Participation is voluntary and available only to eligible registered users who choose to opt in.
- My Assets Hub reserves the right to modify, suspend, or permanently stop the Refer & Earn programme at any time, without prior notice and without liability for any anticipated or projected earnings.
- In the event of any violation of these Terms, fraudulent referral activity, fake accounts, or manipulation of the referral system, Netfranex Marketing Private Limited reserves the right to delete the associated account, and the user will forfeit all rights to any accrued or pending referral earnings, with no compensation payable.
4. Account deletion & deactivation
Account data will be permanently deleted 45 days after the deletion request is received and confirmed. Once deleted, this data cannot be retrieved under any circumstances.
Users may request deletion or deactivation of their account at any time by submitting a request through the registered email ID or account settings.
Upon receiving a verified deletion request, My Assets Hub's admin team will process it within a defined review period.
- Users are advised to download or save any information they wish to retain before submitting a deletion request.
- My Assets Hub is not responsible for any loss of data, listings, messages, or referral history once the 45-day deletion period has elapsed.
5. Content usage & copyright
All information, images, listings, articles, and content shared or published on My Assets Hub are intended solely for marketing and promotional purposes related to real estate discovery and networking.
If any individual or entity has an objection to content shared on the Platform (including but not limited to copyright, ownership, or privacy concerns), they may raise the objection by writing to our designated grievance email below.
- On receiving an objection, My Assets Hub will engage in discussion with the concerned user who posted the content to review and resolve the matter.
- The objected content will be reviewed and, where warranted, removed within 45 days from the date the objection is received.
- For content or copyright objections, write to: myassetshub@gmail.com with the subject line “Content Objection Request.”
6. Reserved rights & violations
My Assets Hub reserves the right to reserve, restrict, cancel, or terminate any user's access, listing, subscription, or participation in the Refer & Earn programme at its sole discretion, including but not limited to cases of policy violation, fraudulent activity, or misuse of the Platform.
- Netfranex Marketing Private Limited reserves the right to delete any user account found in violation of these Terms & Conditions, applicable laws, or platform policies.
- In such cases, no refund will be processed for any paid subscription, plan, or service, and the user will have no rights or claim over any Refer & Earn commissions, whether accrued, pending, or projected.
7. Governing law & jurisdiction
These Terms & Conditions and the Refund Policy shall be governed by and construed in accordance with the laws of India.
Any disputes, claims, or legal proceedings arising out of or in connection with the use of My Assets Hub shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India, regardless of the user's location.
1. Acceptance of terms
By registering on, accessing, or using My Assets Hub (“the Platform”), you agree to be bound by these Terms & Conditions and the Refund Policy set out below.
My Assets Hub is a real estate social networking and marketing platform operated by Netfranex Marketing Private Limited, connecting property seekers, owners, agents, developers, consultants, and allied service providers. The Platform facilitates discovery, listing, and networking; it is not a party to any transaction, sale, purchase, or agreement entered into between users.
2. Cancellation & refund policy
Users may cancel any paid subscription or plan within 48 hours of purchase and are eligible for a full refund, subject to this policy.
Cancellation requests must be raised through the registered account or by writing to our support email within the 48-hour window from the time of successful payment.
Requests raised after the 48-hour window will not be eligible for a refund, and the subscription or plan will continue to remain active for its purchased duration.
- Refunds, where approved, will be processed to the original payment method within a standard banking timeframe.
- My Assets Hub reserves the right to reject a cancellation or refund request where there is evidence of misuse, abuse of the policy, or violation of these Terms.
- My Assets Hub reserves the right, at its sole discretion, to cancel any user's subscription, listing, or account access at any time in case of a violation of these Terms & Conditions.
3. Refer & Earn programme
The Refer & Earn programme is entirely optional and supplementary to the core Platform services. It is not a mandatory feature and is not a guaranteed income scheme.
Any commission figures, calculators, tables, or projections shown on the Refer & Earn page are illustrative and provided for information purposes only. They are hypothetical projections, not a promise, guarantee, or commitment of actual earnings.
Participation is voluntary and available only to eligible registered users who choose to opt in.
- My Assets Hub reserves the right to modify, suspend, or permanently stop the Refer & Earn programme at any time, without prior notice and without liability for any anticipated or projected earnings.
- In the event of any violation of these Terms, fraudulent referral activity, fake accounts, or manipulation of the referral system, Netfranex Marketing Private Limited reserves the right to delete the associated account, and the user will forfeit all rights to any accrued or pending referral earnings, with no compensation payable.
4. Account deletion & deactivation
Account data will be permanently deleted 45 days after the deletion request is received and confirmed. Once deleted, this data cannot be retrieved under any circumstances.
Users may request deletion or deactivation of their account at any time by submitting a request through the registered email ID or account settings.
Upon receiving a verified deletion request, My Assets Hub's admin team will process it within a defined review period.
- Users are advised to download or save any information they wish to retain before submitting a deletion request.
- My Assets Hub is not responsible for any loss of data, listings, messages, or referral history once the 45-day deletion period has elapsed.
5. Content usage & copyright
All information, images, listings, articles, and content shared or published on My Assets Hub are intended solely for marketing and promotional purposes related to real estate discovery and networking.
If any individual or entity has an objection to content shared on the Platform (including but not limited to copyright, ownership, or privacy concerns), they may raise the objection by writing to our designated grievance email below.
- On receiving an objection, My Assets Hub will engage in discussion with the concerned user who posted the content to review and resolve the matter.
- The objected content will be reviewed and, where warranted, removed within 45 days from the date the objection is received.
- For content or copyright objections, write to: myassetshub@gmail.com with the subject line “Content Objection Request.”
6. Reserved rights & violations
My Assets Hub reserves the right to reserve, restrict, cancel, or terminate any user's access, listing, subscription, or participation in the Refer & Earn programme at its sole discretion, including but not limited to cases of policy violation, fraudulent activity, or misuse of the Platform.
- Netfranex Marketing Private Limited reserves the right to delete any user account found in violation of these Terms & Conditions, applicable laws, or platform policies.
- In such cases, no refund will be processed for any paid subscription, plan, or service, and the user will have no rights or claim over any Refer & Earn commissions, whether accrued, pending, or projected.
7. Governing law & jurisdiction
These Terms & Conditions and the Refund Policy shall be governed by and construed in accordance with the laws of India.
Any disputes, claims, or legal proceedings arising out of or in connection with the use of My Assets Hub shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India, regardless of the user's location.
Protect yourself from fraud & scammers
- My Assets Hub and its representatives will never ask you to make cash payments, hand over cash receipts, or pay any individual outside the Platform's official, verified payment channels.
- We will never ask for sensitive information such as your bank PIN, OTP, CVV, passwords, or complete banking credentials over call, message, or email.
- Beware of individuals impersonating agents, brokers, or “My Assets Hub representatives” requesting advance cash, token money, or personal financial details outside the Platform.
- Always verify listings, agents, and payment requests through official Platform channels before making any payment.
- If you encounter a suspicious request, impersonation, or any attempted fraud, report it immediately to myassetshub@gmail.com or call (+91) 9581319000.
- My Assets Hub and its representatives will never ask you to make cash payments, hand over cash receipts, or pay any individual outside the Platform's official, verified payment channels.
- We will never ask for sensitive information such as your bank PIN, OTP, CVV, passwords, or complete banking credentials over call, message, or email.
- Beware of individuals impersonating agents, brokers, or “My Assets Hub representatives” requesting advance cash, token money, or personal financial details outside the Platform.
- Always verify listings, agents, and payment requests through official Platform channels before making any payment.
- If you encounter a suspicious request, impersonation, or any attempted fraud, report it immediately to myassetshub@gmail.com or call (+91) 9581319000.
- My Assets Hub and its representatives will never ask you to make cash payments, hand over cash receipts, or pay any individual outside the Platform's official, verified payment channels.
- We will never ask for sensitive information such as your bank PIN, OTP, CVV, passwords, or complete banking credentials over call, message, or email.
- Beware of individuals impersonating agents, brokers, or “My Assets Hub representatives” requesting advance cash, token money, or personal financial details outside the Platform.
- Always verify listings, agents, and payment requests through official Platform channels before making any payment.
- If you encounter a suspicious request, impersonation, or any attempted fraud, report it immediately to myassetshub@gmail.com or call (+91) 9581319000.
General & grievance email
Support helpline
Jurisdiction
All disputes subject to courts in Hyderabad, Telangana, India
General & grievance email
Support helpline
Jurisdiction
All disputes subject to courts in Hyderabad, Telangana, India
General & grievance email
Support helpline
Jurisdiction
All disputes subject to courts in Hyderabad, Telangana, India